Terms of Service

The service is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Custom Cards does not warrant that the service will be uninterrupted, error-free, or that any particular result will be achieved. Your use of the service is entirely at your own risk.

To the maximum extent permitted by applicable law, in no event shall Custom Cards, Blue Wave Development, LLC, or their respective officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, goodwill, data, or other intangible losses. The total cumulative liability of Custom Cards and Blue Wave Development, LLC shall not exceed the amount you paid in the twelve (12) months preceding the claim.

Trading card images are generated using artificial intelligence. Results will vary. Custom Cards makes no warranties regarding accuracy, likeness, quality, or suitability of AI-generated output. All sales are final once an image has been generated and payment processed. No refunds will be issued on the basis of dissatisfaction with AI-generated content.

You represent and warrant that: (1) you are the parent or legal guardian of the child depicted; (2) you have full legal right to upload and license the image; (3) the image does not infringe any third party’s rights or depict illegal activity; (4) any team name, logo, mascot, color scheme, slogan, jersey, or other identifying mark you supply, request, or that the AI may render in response to information you provide (including a team name that matches a real professional, collegiate, or amateur organization) is either non-infringing, properly licensed to you, used under fair use, or otherwise authorized for the personal use described in these Terms; and (5) you have read and accept Section E below in full. You agree to indemnify, defend, and hold harmless Custom Cards, Blue Wave Development, LLC, and their officers, directors, employees, agents, and contractors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to your breach of these representations, your use of the service, or any intellectual-property claim brought by a third party in connection with content you provided or requested.

You bear sole responsibility for the intellectual-property content of the cards you create. The service generates cards based on the information and preferences you supply, including your selected template, your uploaded photograph, the team name and other team details you enter, any uploaded logo or brand mark you provide, and your election (where offered) of whether to include team-logo imagery. Because team names you supply may match real professional, collegiate, club, or other branded organizations, the AI-generated output may visually resemble trademarks, logos, mascots, jerseys, color schemes, or other brand elements owned by third parties. It is your sole responsibility to determine, before you place an order, whether using such elements is permissible for your intended use. By placing an order you affirm that you have made that determination and that you accept full legal responsibility for any third-party intellectual-property claim arising from the resulting card — including without limitation claims of trademark infringement, copyright infringement, right-of-publicity violation, dilution, false endorsement, or unfair competition. Custom Cards is not a licensee of, affiliated with, sponsored by, or endorsed by any professional, collegiate, or amateur sports organization, and offers no representation as to the trademark status of any name you supply.

Custom Cards grants you a limited, non-exclusive, non-transferable license to use the resulting card for personal, non-commercial use only. Custom Cards and Blue Wave Development, LLC retain all rights in card templates, design elements, prompt structures, software, and the AI generation process. Nothing in these Terms transfers ownership of any third-party trademark or copyright.

Uploaded photos are deleted immediately after generation. Generated card images are retained in private storage indefinitely so they can be re-downloaded or reordered. You may request permanent deletion of your child’s generated card image at any time by replying to your order confirmation email. Custom Cards will action the request and maintain an internal record of the deletion. You are solely responsible for saving any downloaded image; Custom Cards is not responsible for loss of access to images for any reason.

Physical orders require sharing your card image and shipping address with a contracted print fulfillment partner for the purpose of producing and shipping your order. Custom Cards also uses Stripe (payments), OpenAI (image generation), and EasyPost (shipping) — each subject to their own privacy policies. Custom Cards is not liable for third-party data handling beyond its contractual obligations.

All sales are final. Physical card replacements only for materially damaged or defective cards, reported within 14 days of delivery, at Custom Cards' sole discretion. Dissatisfaction with AI-generated results does not constitute grounds for a refund.

Governed by the laws of the State of California. All disputes resolved exclusively by binding individual arbitration under AAA rules. Class actions and jury trials are waived.

Custom Cards reserves the right to modify these Terms at any time. Continued use constitutes acceptance.