Questions and answers
Everything people ask us
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Leagues
Does anything reach coaches or families before we’re ready?
Nothing reaches coaches or families until you invite them.
How do we see what’s happening?
Teams, orders and earnings in one dashboard. No spreadsheets.
Do we have to hand over our roster?
No. Families make their own cards, so the league shares no player names, photos or contact details. Coaches who add players confirm each family’s permission.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
“Can you use our name and logo?”
Only what you approve, and only for your league’s cards and pages. When you sign, you choose exactly what we may use: name, logo, colors. It stops when the agreement ends.
Schools
Does anything reach coaches or families before we’re ready?
Nothing reaches coaches or families until you invite them.
How do we see what’s happening?
Teams, orders and earnings in one dashboard. No spreadsheets.
Do we have to hand over our roster?
No. Families make their own cards, so the school shares no student names, photos or contact details. Coaches who add students confirm each family’s permission.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
“Can you use our name and logo?”
Only what you approve, and only for your school’s cards and pages. When you sign, you choose exactly what we may use: name, logo, colors. It stops when the agreement ends.
Studios
Does anything reach coaches or families before we’re ready?
Nothing reaches coaches or families until you invite them.
How do we see what’s happening?
Teams, orders and earnings in one dashboard. No spreadsheets.
Do we have to hand over our student list?
No. Families make their own cards, so the studio shares no student names, photos or contact details. Instructors who add students confirm each family’s permission.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
“Can you use our name and logo?”
Only what you approve, and only for your studio’s cards and pages. When you sign, you choose exactly what we may use: name, logo, colors. It stops when the agreement ends.
Coaches
Can I review the cards before printing?
Yes — you can review the entire team order before it’s sent to print.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
Families
What if I don’t like the card?
You see the finished card before you pay. Try another style, or regenerate it. Nothing prints until you say so.
Can I control what’s shared with the team?
You set the re-shareability of each card with a simple on/off switch. It’s off by default — a card spreads to teammates only when you turn it on.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.