Questions and answers
Everything people ask us
Pick who you are, or narrow it to one topic. Can’t find your question? Ask us.
Showing Privacy questions. Show all
Leagues
Do we have to hand over our roster?
No. Families make their own cards, so the league shares no player names, photos or contact details. Coaches who add players confirm each family’s permission.
“These are photos of kids. Who sees them?”
The family who uploaded them, the team’s coach, and us, to make the card. The coach can share the team’s cards with the other families on the team, but each parent decides for their own child, and a parent’s choice always overrides the coach’s. Parents and players can share their cards with others and change who sees them anytime. Photos are never public, and are deleted automatically within a year of upload. We never sell data or use photos to train AI. Details are in our Privacy Policy.
“Will our kids end up in your ads?”
No. A child’s card is never used in our marketing unless that family says yes. Our ads show invented players.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
“Do kids have accounts? Are they tracked?”
No. Parents place the orders. The pages made for kids, such as a shared card or a pack opening, carry no ads or tracking.
Schools
Do we have to hand over our roster?
No. Families make their own cards, so the school shares no student names, photos or contact details. Coaches who add students confirm each family’s permission.
“These are photos of kids. Who sees them?”
The family who uploaded them, the team’s coach, and us, to make the card. The coach can share the team’s cards with the other families on the team, but each parent decides for their own child, and a parent’s choice always overrides the coach’s. Parents and players can share their cards with others and change who sees them anytime. Photos are never public, and are deleted automatically within a year of upload. We never sell data or use photos to train AI. Details are in our Privacy Policy.
“Will our kids end up in your ads?”
No. A child’s card is never used in our marketing unless that family says yes. Our ads show invented players.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
“Do kids have accounts? Are they tracked?”
No. Parents place the orders. The pages made for kids, such as a shared card or a pack opening, carry no ads or tracking.
Studios
Do we have to hand over our student list?
No. Families make their own cards, so the studio shares no student names, photos or contact details. Instructors who add students confirm each family’s permission.
“These are photos of kids. Who sees them?”
The family who uploaded them, the class’s instructor, and us, to make the card. The instructor can share the class’s cards with the other families in the class, but each parent decides for their own child, and a parent’s choice always overrides the instructor’s. Parents and students can share their cards with others and change who sees them anytime. Photos are never public, and are deleted automatically within a year of upload. We never sell data or use photos to train AI. Details are in our Privacy Policy.
“Will our students end up in your ads?”
No. A child’s card is never used in our marketing unless that family says yes. Our ads show invented players.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
“Do kids have accounts? Are they tracked?”
No. Parents place the orders. The pages made for kids, such as a shared card or a pack opening, carry no ads or tracking.
Coaches
“These are photos of kids. Who sees them?”
The family who uploaded them, the team’s coach, and us, to make the card. The coach can share the team’s cards with the other families on the team, but each parent decides for their own child, and a parent’s choice always overrides the coach’s. Parents and players can share their cards with others and change who sees them anytime. Photos are never public, and are deleted automatically within a year of upload. We never sell data or use photos to train AI. Details are in our Privacy Policy.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
Families
Is it safe for kids?
Yes. Kid mode is PIN-protected, and you control what gets shared. A child’s card is never shared with other families unless that child’s own parent opts in.
Can I control what’s shared with the team?
You set the re-shareability of each card with a simple on/off switch. It’s off by default — a card spreads to teammates only when you turn it on.
“These are photos of kids. Who sees them?”
The family who uploaded them, the team’s coach, and us, to make the card. The coach can share the team’s cards with the other families on the team, but each parent decides for their own child, and a parent’s choice always overrides the coach’s. Parents and players can share their cards with others and change who sees them anytime. Photos are never public, and are deleted automatically within a year of upload. We never sell data or use photos to train AI. Details are in our Privacy Policy.
“Will our kids end up in your ads?”
No. A child’s card is never used in our marketing unless that family says yes. Our ads show invented players.
“Who decides if a card is shown to the team?”
The family, always. A coach can let cards appear on the team’s page, which only people with the link can see and search engines don’t list. Any family can say no, and their answer wins.
“Can a parent take it all back?”
Yes. Families can delete their photos, cards and account themselves at any time, and it’s done within 24 hours.
“Do kids have accounts? Are they tracked?”
No. Parents place the orders. The pages made for kids, such as a shared card or a pack opening, carry no ads or tracking.