Questions and answers
Everything people ask us
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Showing Trust questions. Show all
Leagues
“You’re new. Why trust you?”
Fair. We’re onboarding our first schools and leagues, so there’s no money up front and nothing at risk. You get a direct line to our Los Angeles team.
We’re a nonprofit. Is a for-profit partner a problem?
Nonprofits work with vendors all the time. The terms are written down in a signed agreement.
Are we commercializing the kids?
No. No player has to take part, no player is paid to promote anything, and no one’s spot on a team depends on buying.
“What if a card arrives damaged or wrong?”
We replace it free. Families contact us, not your league. The one exception is a mistake the family made themselves, like a misspelled name they typed.
“Who are you, legally?”
Card Genie is run by Blue Wave Development, LLC, based in Los Angeles.
Schools
“You’re new. Why trust you?”
Fair. We’re onboarding our first schools and leagues, so there’s no money up front and nothing at risk. You get a direct line to our Los Angeles team.
We’re a nonprofit. Is a for-profit partner a problem?
Nonprofits work with vendors all the time. The terms are written down in a signed agreement.
Are we commercializing the kids?
No. No student has to take part, no student is paid to promote anything, and no one’s spot on a team depends on buying.
“What if a card arrives damaged or wrong?”
We replace it free. Families contact us, not your school. The one exception is a mistake the family made themselves, like a misspelled name they typed.
“Who are you, legally?”
Card Genie is run by Blue Wave Development, LLC, based in Los Angeles.
Studios
“You’re new. Why trust you?”
Fair. We’re onboarding our first studios, so there’s no money up front and nothing at risk. You get a direct line to our Los Angeles team.
Are we commercializing our students?
No. No student has to take part, no student is paid to promote anything, and no one’s place in class depends on buying.
“What if a card arrives damaged or wrong?”
We replace it free. Families contact us, not your studio. The one exception is a mistake the family made themselves, like a misspelled name they typed.
“Who are you, legally?”
Card Genie is run by Blue Wave Development, LLC, based in Los Angeles.
Coaches
“What if a card arrives damaged or wrong?”
We replace it free. Families contact us, not your league. The one exception is a mistake the family made themselves, like a misspelled name they typed.
“Who are you, legally?”
Card Genie is run by Blue Wave Development, LLC, based in Los Angeles.
Families
“What if a card arrives damaged or wrong?”
We replace it free. Families contact us, not your league. The one exception is a mistake the family made themselves, like a misspelled name they typed.
“Who are you, legally?”
Card Genie is run by Blue Wave Development, LLC, based in Los Angeles.
Photographers
“Who are you, legally?”
Card Genie is run by Blue Wave Development, LLC, based in Los Angeles.